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Transforming a Culture of "Nice" into One of Results (Live Stream)
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Transforming a Culture of

A culture of "nice" lends itself to a host of challenges including lack of trust, higher turnover and lower productivity - none of which are actually "nice".

When: Monday, March 23, 2020
9:00-10:30am, check in between 8:45-9:00am
Where: Live Stream

Online registration is closed.
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CPHR CPD:  1.5

Ever notice yourself or your time side-stepping real issues, soft-pedaling critical feedback, or avoiding the conversation all together? Many leaders and companies today admit to suffering from a culture of "nice", where people are afraid to speak openly or confront the behaviour of others for fear they may "rock the boat". And who doesn't want to be considered nice? Being nice is a worthy attribute. But when "nice" starts to define your company culture, it is time to shift gears.

A culture of "nice" lends itself to a host of challenges including lack of trust, higher turnover and lower productivity - none of which are actually "nice". Instead leaders are aiming to keep top talent, build trust, provide their employees with purpose, increase value alignment, and empower their teams to be as efficient as possible. Technology can support these goals, and ultimately they all depend on strong, open communication.

How do you cultivate a culture where people are driving results in a way that strengthens relationships and builds organizational trust?

Join Harriette Schumacher, of Big Leap Leadership Inc. to explore 3 conversations you can start having now to transform that culture of "nice" into a culture of results. A culture where employees and leaders alike are talking about what matters most with courage and skill.

In this 90-minute live stream event, you'll discover:

  • The organizational impact of a culture of "nice"
  • How to have 3 conversations that will help build a culture of results
  • Why building your team's skillset around communication is no longer just a nice-to-have
  • What your team stands to gain, and what it takes to get there


About the Facilitator

Harriette Schumacher is a strategic thinker, who approaches today’s most pressing business challenges with curiosity, optimism, and practicality. As a Certified Executive Coach, and Leadership Development Expert, her expertise and approachability make her a trusted advisor to clients and colleagues. As CEO of Big Leap Leadership Inc, Harriette brings a wealth of experience from working with diverse organizations, including companies, across various industries including healthcare, financial services, professional services, utilities, construction, retail, and government. She has a strong focus on developing evidence- based and practical solutions that drive tangible organizational impact.

Her diverse clients are looking for advice and support to leverage the full potential of their teams. Whether fostering a learning culture, building leadership competency models, assessing and developing talent, coaching executives or developing career paths and team capacity, Harriette brings an integrated, holistic approach
that has been proven to be a game-changer for organizations.

She holds a Graduate Certificate in Executive Coaching from Royal Roads University, and a Graduate Certificate in Adult Education from the University of Victoria, as well as a range of industry certifications and credentials, including:
• Professional Certified Coach (PCC), International Coach Federation (ICF)
• Fierce Conversations Master Trainer
• Gallup-Certified Strengths Coach
• Desire Map Facilitator
• ExperiencePoint Facilitator
• 4MAT Whole Brain Instructional Design Practitioner
• Certified Leadership Circle Profile facilitator

More importantly, her clients know her as a trusted advisor, partner, and advocate who empowers them to challenge their assumptions, balance “smart” with “heart,” and achieve success on their own terms.



8:45 pm  Participant Log In
9:00 am  Session begins
10:30 am  Session concludes



Members $29.99 plus HST
Future Members and Others $49.99 plus HST


Both registration and payment are required for every person attending this live stream. Questions about registration or receipt can be directed

Note: If you do not receive the information the day before the session, or for inquiries regarding online workshops, please email or call (902) 446-3660 option 0.

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Cancellation Policy

A full refund, less a $10+HST processing fee, will be issued for cancellations submitted at least one week prior to an event or workshop. Attendee substitutions are permitted; however, member/non-member rate differences will apply. Please submit cancellation or substitution requests by email to

Please note that his policy does not apply to conferences, exams, or no-charge registrations. CPHR exam fees are non-refundable if registration is cancelled after the registration deadline. Please note our deferral policy.

By registering, you confirm that you have read and agree to the Payment Terms and the Cancellation Policy.

Chartered Professionals in Human Resources of Nova Scotia
84 Chain Lake Drive, Suite 103 / Halifax, NS / B3S 1A2
Telephone: (902) 446-3660/ Toll Free: 1 (888) 678-3805 / Fax: (902) 446-3677