CPHR CPD:  1.0

Session Topic

The Canadian Government, in its publication Restoring the Workplace Following A Harassment Complaint: A Manager’s Guide  defines “restoring the workplace” as “the establishment or re-establishment of harmonious working relationships among individuals within the team, group or unit” after a disruptive event, like the formal submission of a harassment complaint.  Disruptive events are not limited to harassment complaints.  Changes in leadership, uncertainty over the future of an organization (like many teams are experiencing in the wake of COVID), stress from overwork and conflict are all disruptive events. These events get in the way of teams working together like teams.  Disruption affects morale, individual well-being and productivity
The Prosocial approach to workplace restoration is based on research and behavioural science of what works to get individuals, within teams and groups, taking actions and working together on tasks to achieve shared purposes and objectives.  Prosocial is a practical, evidence-based process which offers systematic guidance for rebuilding workplace teams and improving workplace environments to foster collaboration, growth and productivity.   
In this presentation you will be introduced to the simple and effective Prosocial process.

You will learn about the three pillars of Prosocial Workplace Restoration:
1. Psychological flexibility;
2. Psychological safety; and
3. Workability.

You will also gain new insights for restoring broken teams. 

Ron will also be facilitating a session on Dealing with difficult people at work:  A practical approach for having difficult conversations and resolving conflict on March 9, 2021.

About the Facilitator

Ron Pizzo - Partner, Pink Larkin 

Ron Pizzo resolves workplace conflicts.  As a labour and employment lawyer with over 30 years experience, he has resolved many challenging and complex workplace conflicts. A large part of his practice is devoted to making workplaces better for leaders and teams, so people can focus on being productive in a safe workplace environment, free from the staggering impacts of incivility and constant stress of conflict.  

He is a partner in the law firm Pink Larkin.  Since 2015, his peers have recognized him as being among the best labour and employment lawyers in Canada.  He is a certified mediator.  He is a certified coach holding the CPCC designation from the Co-Active Training institute.  He is also certified in the Prosocial ACT Matrix Communication Process and as a Prosocial Facilitator – an evidence based approach to restoring workplaces and promoting workplace well-being. 

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