CPHR CPD:  1.5 

Session Topic

Science has proven that we don't have to be placed in immediate physical harm to initiate our reptilian fight, flight, freeze or appease instincts.  Conversations can have the same effect on people leading to working relationships and environments based on distrust versus trust.

As organizational leaders, we intuitively know that greatness depends on the quality of our organizational culture, which is dependent on the quality of relationships, which ultimately depends on the quality of our conversations. At the end of the conversational spectrum are those conversations we frame as difficult or courageous.

In this seminar, we will explore what Conversational Intelligence™️ is, engage the three types of conversations that typically drive our conversations throughout the workday and then take a deeper dive into conversational architecture through the seven Vital Instincts™️ that impact trust and help us to effectively balance intention to impact.

We will also discuss how radical candour and conversational intelligence can come together to better inform your courageous conversations. Join Douglas Coll C-IQ, President of LeaderVision Atlantic as he shares his passion for healthy courageous conversations.

About the Facilitator

Doug is the owner operator of LeaderVision Atlantic, a boutique consultancy focused on sales transformation, sales enablement, trust-based leadership and conversational intelligence.  Over the last 30 years, Doug has had the privilege of working for great organizations such as Fairmont, AON and PwC and his worldview has been shaped by working within these outstanding company cultures. Since leaving PwC in January of 2018 and returning to NS to reconstitute LeaderVision, Doug has built an international client base covering Canada, the USA, Europe and Eurasia. He works across many different sectors but is best known for his work within professional services and matrixed advisory organizations.

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