The constantly changing business environment requires an adequate supply of well-trained effective staff to be successful in accomplishing its goals with respect to the organizations business plan. You want your employees to interact appropriately with teammates, managers and clients, understand new concepts being implemented, participate in meetings and training, and adapt to change. Achieving these goals will be more realistic in a stress free work environment.

Join us for an interactive workshop that will show participants effective, quick, easy techniques that can be used to reduce workplace stress.

Learning Objectives:

• Understand the nature of stress
• Identify factors that contribute to personal and work related stress
• Determine employees personal stress level
• Develop effective techniques to relieve stress
• Understand the link between stress and self-talk
• Understand how change triggers stress

This session is geared towards anyone who works in a changing environment, gives feedback on job performance, deals with difficult people, or needs to develop a positive approach in communicating.

Guest Speaker:
Anita Nicholson
Anita Nicholson is an independent corporate trainer based in Cape Breton, Nova Scotia. She has over 20 years of experience planning, designing and delivering a variety of training programs to meet corporate requirements. She provides expertise in all areas of corporate training including client presentation, comprehensive needs analysis, as well as program design and delivery. She works closely with clients from Canada, the US and Singapore to ensure needs are met.

Her courses in Communication Skills and Team Building include modules on Listening Skills, Behaviour and Attitude, Leading and Participating in Effective Meetings, Problem Solving, Conflict Resolution, Motivating Employees, Managing Change, Decision Making and Understanding Customer Needs.

Anita holds a B.A in Languages and Linguistics from Carleton University, Ottawa, Ontario and an M.A in Linguistics from the University of Calgary, Alberta. She has continuing education courses in Adult Teaching Methods from UBC, Vancouver B.C. She has further education in Train-the Trainer and Program Analysis.

Agenda:
8:45 am Check-in and light breakfast 

9:00 am Workshop

Price: 
Register early and save!

Register by March 22, 2012: 

HRANS Members: $60 including HST 

Non-Members: $85 including HST

Register after March 22, 2012: 

HRANS Members: $80 including HST 

Non-Members: $105 including HST