Alternative Dispute Resolution Workshop

Elevating your key HR skills has never been easier

4-day high impact negotiation and mediation (ADR) program

Halifax: May 12-15

Presented by the Stitt Feld Handy Group.  All workshop graduates receive a certificate from the University of Windsor Law School.

ADR Workshop — link to syllabus and registration form
https://www.sfhgroup.com/ca/training/adr/adr/index.php?action=session&id=433&viewKoId=10088

Winning the Battle With Conflict

Everyone expects you to solve their problems.  Could you be better at resolving conflicts and keeping relationships intact?  How well do you deal with employee disputes?  How do you deal with upset and stubborn people?  Do you help employees negotiate when they have problems?  Are you expected to implement people strategies that support the organization’s business objectives?  Do you find yourself playing the role of a linchpin - working with finance and operations to help drive business?  Our training will provide you with the tools you need to excel at the tasks you face every day.  Since 1994, more than 30,000 business professionals (many of them from the HR field) have turned to us to learn new approaches to conflict management.  We have conducted programs for the HRPA and for HR groups worldwide.

What is Alternative Dispute Resolution and How Can It Help You and Your Company

ADR processes provide practical ways to resolve workplace disputes.  Two of the processes you will master are principled negotiation and interest-based mediation.  Principled negotiation, developed at Harvard, is an approach to negotiating that allows you to look behind the positions and focus on the underlying interests in order to find a solution that makes sense and maintains relationships.  In an interest-based mediation, a mediator assists disputing parties to negotiate.  Mediation can help resolve conflict while re-establishing trust and preventing damage to relationships.  Mediation can save time and reduce financial and emotional costs.

Due to the ever-increasing costs of litigation, employers are increasingly turning to ADR as a solution. Labour disputes, wage and hour, and discrimination claims in particular are increasingly common and employers need to take steps to stem the tide of conflict and lawsuits.  ADR is a valuable and effective means to accomplish this goal.  HR should play an active role in using ADR processes, by acting as a facilitator between disputing parties and in promoting the employer’s position.

Learning Objectives

After completing the 4 day ADR workshop, you will be able to:

•          resolve disputes while preserving relationships

•          negotiate better deals and help others negotiate

•          deal with difficult and emotional people

•          implement a process to mediate disputes

The training will help you learn new approaches to issues such as: disciplinary matters, termination of employment, timeliness of grievances, employee/employee disputes, and effective collective bargaining.

Hands On Training

Experience has taught us that the best way for people to develop conflict management, negotiation, and communication skills is through practice.  The ADR Workshop involves case studies, thought-provoking discussions, small group exercises, lectures, demonstrations and videos.  Our training is practical and immediately applicable.  Visit sfhgroup.com/ca to see biographies of our trainers.  We practise and research in the areas we teach.  You will get the most current and advanced training.

“As an HR professional, the skills that were learned are crucial to my success in this field.  A skills-building course I would highly recommend. Enhanced my ‘skills tool box’.”

- Patricia McConnell, HR, Lanark County, Perth, Ontario

Link to syllabus and registration information: 
https://www.sfhgroup.com/ca/training/adr/adr/index.php?action=session&id=433&viewKoId=10088

For further information please call 1-800-318-9741