CHRP CPD Hours: 4.0

Tired of the nagging ache of an unresolved conflict? This session may be for you.

As conflict is commonplace in many workplaces today, conflict resolution is an important leadership competency. Unresolved conflict can have a negative impact on many areas of an employee's life while also having a direct impact on the organization. 

As HR professionals, we may encounter situations where we experience our own conflict or where we are required to facilitate the resolution of the conflict between two other people. 

This interactive workshop is a unique hands-on personal and professional development opportunity. 

Learning Outcomes

The learning outcomes participants will enjoy:

• A simple, easy-to-use tool they can easily use on their own or with others to help clarify the healthy next steps in a conflict and a simple, easy-to-use tool they can easily use with others to help clarify their next steps in a conflict.
• A sense of control over the helpless feeling they have when they don't know how to resolve a conflict, or how to help someone else resolve a conflict. 
• Increased confidence in their conflict resolution skills and knowledge. 
• Hands-on experience with a current conflict which builds knowledge and skills.
• A greater understanding of the nature of behaviour when in conflict. 

About the Facilitator

Diane Wooden - As a human resource professional with more than 10 years teaching experience in the public schools and community college system, Diane has more than 25 years experience surviving work-related conflicts, as well as facilitation learning opportunities in organizations, large and small, public and private. Diane has a Masters of Public Administration from Dalhousie University, a Bachelor of Science from Mount Saint Vincent University, and a Nova Scotia teaching certificate. She is a certified Achieve Global Facilitator and is certified to administer Myers=Briggs Type Indicator. She received her facilitator training from Zenger-Miller and RANA and has participated in two Art of Hosting Meaning Conversations training sessions. 

Agenda

Pricing

To Register

Pre-registration is required.  To register, click on the register for this event link above. 

IMPORTANT: Registering someone other than yourself?  If you are a member and are registering someone else to attend the event, DO NOT log into the site to register.  If the other person is a member, they must log in using their own member ID and password and register that way.  If the other person is not a member, do not log in, just register them from the public area of the website.  Registrations must be done online.

The registration deadline is Tuesday, May 24, 2016, at 12:00 pm.  Please note that registrations are not possible after online registration has closed.  Registration cannot be purchased at the door.

Payment Terms

Payment is due by the registration deadline which is Tuesday, May 24, 2016 or within 30 days of your registration (whichever is earlier).  Payments may be made conveniently online at time of registration by Visa/Mastercard or by cheque received by the registration deadline.  Cheques must be received by the registration deadline (May 24) by HRANS at 84 Chain Lake Drive, Suite 103, Halifax, NS  B3S 1A2.  Registrations May 11th or later must be paid online at time of registration.

If paying online by Visa or Mastercard, you must have the billing address exactly as it appears on the credit card statement or the transaction will be declined.  This is a security feature for your protection.

Cancellation Policy