CPHR CPD: 1.0

Session Description

Diversity and inclusivity are two pillars of business success in today's globalized world. While diversity fosters progress, inclusivity drives creativity and innovation. This aspect is often overlooked by business organizations that hire diverse employees without creating an inclusive and welcoming workplace culture where people are valued for their unique ideas and cultural perspectives. In this session, the participants will learn how to create a more inclusive environment by understanding and appreciating cultural differences, avoiding miscommunication, and effectively managing intercultural conflicts. This is an interactive session, so the participants will be engaged in small group discussions and activities.

About the Speaker

Dr. Oksana Shkurska, Assistant Dean (Undergraduate Student Success and Engagement) Faculty of Management, Dalhousie University

Dr. Oksana Shkurska has 22 years of experience in adult education at the university level. Her research interests are in the fields of business communication, intercultural communication, and international management. She regularly presents her research at conferences throughout Canada and internationally. She teaches Business Communication, International Management, and Business Ethics in the Faculty of Management and Intercultural Communication within the Certificate of Intercultural Communication program at the Faculty of Arts and Social Sciences at Dalhousie University. She is also an Assistant Dean of Student Success and Engagement at the Faculty of Management at Dalhousie University.

Dr. Shkurska is also an intercultural trainer and consultant. She conducts workshops and consults for organizations and individuals on the issues of communication, conflict management, and negotiation across cultures. She is a co-author of the ‘Cross-cultural Practices in Business and Finance’ book that was published last year by Palgrave Publishing.  

Pricing

Can't attend live? This session will be recorded and shared with all registrants.